In today’s marketing world, it all comes down to one question: What’s better, Digital marketing or Traditional Marketing.
Why is Digital Marketing an important topic to learn?
- The number one reason is because everything is going online. From e-commerce to e-learning sites like EdX, Udemy, etc. The businesses are shifting their focus on moving online.
- Digital skills related by industries, particularly data related. The whole process of input, output and production of information is becoming simpler by adapting to software’s that make data entry simple.
- The current wave of tech developments has changed how services are delivered.
- It has also made many more communication possibilities example via Skype and Zoom.
- There is a lot more digital data which can generate important consumer insights.
Mega-trends that will shape the society (World Economic Forum)
2019-2020 Trends to look out for B2B / C2C:
Traditional | Digital | Change ( Move towards Digital ) |
Company Profiles | Websites | Printing profiles is expensive, so is creating websites, but they are agile and easier to change as needed |
Door to door sales people | Door to door is expensive and we can now personalize offers to existing customers via email | |
Newspaper and magazine adverts | Online ads and social media | Newspaper and magazine sales have declined and it’s easier to target people online |
Directories like the Yellow Pages | Search Engine Optimization and Marketing | The default is to search online and voice search is growing, so directories have become smaller and are rarely used |
Traditional PR | Online PR, Blogs | With the decline in newspaper and magazine sales the number of staff has declined too, online PR makes the process easier |
CONSUMER MINDSET AND JOURNEY WITH YOUR BUSINESS
Here’s a few pointers to keep in mind when thinking from the consumer’s perspective:
- Evolution of digital consumer – people used to buy from physical stores, now they shop online. Eg, Ebay, Amazon.
- Changing digital behaviour- Increase of digital-only products such as Cloud storage, Netflix.
- Online customer journey- search, shopping, selection, decision making, purchasing online, gift vouchers, rentals.
- Accepting new technology- Smartphones, Android.
Consumer power/rise – Increase in consumer power eg through Twitter
How can you as a business learn and adapt to digital marketing?
- Use Digital Marketing Tools for your business:
- Emails
- Website
- Online PR
- Search Engine Optimization and marketing
- Blogs
- Social Media (Facebook, Instagram, WhatsApp, LinkedIn, etc)
- Social Networks (Skype, Zoom, etc)
- Take it a step further with:
- Digital displays
- Digital ads
- Podcasts
- Engagement and Insights
- Assessing online reports and generating interactive, educational and meaningful content for engaging customers.
Written by Digital Marketing Correspondent: Ms. Shivangi Divecha
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